How to dish it out – and take it
No one likes receiving criticism, and most of us aren’t very good at delivering it either. But criticism has a valuable role to play in the workplace, so we can all use some ground rules.
“Much of our growth and development depends on interactions and other experiences that feel bad. Criticism has a hallowed role in nearly every area of human endeavor,” writes Karen Wright in the article “How to Take Feedback.”
Rules of effective feedback:
- Don’t give criticism unless it’s been invited.
- Lead with a question such as “How do you think you’re doing?” so the other person feels included in the solution.
- Distinguish whether your criticism is about another’s action or about your preferences.
- Never give feedback when you’re angry; instead express disappointment and save the critique for later.
- Make sure you have the authority to give feedback. Criticism from those considered unqualified is rarely welcome.
- Criticism makes some people feel attacked and others crushed–know who you’re talking to and tailor the message.
Source: March 15, 2011 Psychology Today
Give It the Old College App
The Digital Marketing Coordinator for McGraw Hill Education, Angela Santiago, recommends her favorite
apps for college students. Here are a few you may not have heard of before:
Foursquare for Universities (foursquare.com/universities) The famous Foursquare locator app, only tailored for university campuses.
Pulse (www.pulse.me) A highly visual news reader app, organized by interests.
Exam Support (itunes.apple.com) A meditation app to sooth your jangled pre-exam nerves.
g-Flash + Flashcards and Tests (itunes.apple.com) Create your own flash cards and study up!
Diigo (www.diigo.com) Highlight and add notes to web pages, also archive organize and search.
Bubbl.us (bubbl.us) Organize your thoughts and ideas with this mind-mapping tool.
College choice affects college debt
The cost of a college education has been rising faster than inflation for decades, but some colleges are better bargains than others–so students should shop carefully.
According to a 2010 survey by the Pew Research Center, college students are taking on more debt than ever and for-profit colleges, which tend to charge more than publicly supported community colleges and universities, are one reason for the increase.
Students who attend for-profit colleges are more likely than other students to borrow, and they typically borrow larger amounts.
Source: “The Rise of College Student Borrowing” pewsocialtrends.org CF